IronSource ads don't credit me

[IGOR]

Hello,
I started to play again this game from 1 mount now and i tried to get some tokens and clicked on the ironSource offer. I played that game that i downloaded to get the tokens for about 2 weeks and after finishing my reward it was denied.
Luckily i screenshoted before i started this offer and here is the proof.
Here you can see that the offer is available and i clicked

And here its shown that the offer is started.

After that i finished the offer and i got denied.


Can please someone help?!