Quote Originally Posted by MDKII View Post
I am sorry you still haven't received your reply from Support. It was Easter last week in Serbia, so it might take a bit longer than usual before they get to your ticket. You'll be sure to get a reply, though. As Poker said, please check with your payment provider as well.
Hi Bas,

Just wanted to let you know that I have updated your request (#220595)

Simply reply to the email that you received and our team will continue working on your problem.
Please note that the ticket will be automatically closed if you do not respond in the next 72 hours!

If you feel that the problem is solved you can change the status of the ticket to “Solved” by following this link
Why do I have to reply to this? I've been replying everyday and I'm just getting this email over and over again.