It is not, anyone’s fault here, moderators are kind of different to admins, moderators clean the forum up and keep it in check while doing their own posts or whatever, admins I believe work for Nordeus.
He is apologising for the inconvenience caused...
He can’t fix the problem but he is there so you can report it to him, most mods are members that have been on here for a while and they do their work for free.
They deserve a lot more respect than some give them.
They do care, it is just that when bugs occur, it takes a while to fix them.
I fell bad that you could not attend it but it will take a while.
Sorry that I sound like I am defending every wrongdoing that happens but bare with me.
I am just giving it from their perspective, admins and moderators have to solve other issues in the forum as well.