Results 1 to 6 of 6

  Click here to go to the first staff post in this thread.   Thread: King of kings games not starting

  1. #1
    Rookie
    Join Date
    Sep 2016
    Posts
    73

    King of kings games not starting

    Twice now I have challenged a team, then been told the game won't start and then a few minutes I have found out I lost the game and need to wait 2 hours for a free challenge. I used 2 tokens to try and catch up with my rivals, but it has happened again and now I will need to spend 4 tokens. This is costing me tokens plus the chance to win today's challenge and the overall one. Please fix and also compensate me for token losses

  2. #2
    Apprentice
    Join Date
    Jan 2020
    Posts
    224
    Quote Originally Posted by Astopeleven View Post
    Twice now I have challenged a team, then been told the game won't start and then a few minutes I have found out I lost the game and need to wait 2 hours for a free challenge. I used 2 tokens to try and catch up with my rivals, but it has happened again and now I will need to spend 4 tokens. This is costing me tokens plus the chance to win today's challenge and the overall one. Please fix and also compensate me for token losses
    me too/ i have just tried to challenge an opponent (for free) and then says error, game crashes, and then says free challenge in 2 hours. my goal diff hasn't changed or the number of cups either but i have just lost a free challenge. i could lose the first round cos of this

  3. #3
    Newbie
    Join Date
    Nov 2015
    Posts
    11
    And so it’s started again, every time they do a King of Champions there’s connection issues at the start of a game or during a game costing tokens in some circumstances or even logging into Top Eleven, sort it out Nordeus. This is an event where a lot of people will use green packs to keep players fit at all times and will use tokens to challenge other teams.
    Last edited by Tony Cass; 05-02-2020 at 02:36 PM. Reason: Add screenshot

  4.   Click here to go to the next staff post in this thread.   #4
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,643
    Hi everyone,

    Team is looking into some latency in the event; It seems some are having some lag while others aren't. Will share when I have more updates.

    In the meantime, please get in touch with Support if you haven't already as they'll be able to follow up with specific cases.

    Sorry again,

    SausyFC

  5. #5
    Dreamer
    Join Date
    Oct 2018
    Posts
    396
    I once got a notification that saying something like “the match couldn’t start, it will start in a few minutes”. And some 1 or 2 minutes later, I noticed the bouncing ball on the upper left corner and the match was started somehow (I was able to enter the match). I think this is related to your problem.

  6.   This is the last staff post in this thread.   #6
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,643
    Hi again,

    Team has just pushed some optimizations to improve the latency some were experiencing; challenge should be running smoothly once again.

    Thanks for the reports and patience all.

    SausyFC