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Thread: Videos not crediting with green/+15%

  1. #1
    Apprentice
    Join Date
    Sep 2017
    Posts
    240

    Videos not crediting with green/+15%

    Been trying to use free physio rests on my player this morning. Watched 5 30 sec videos now and every time it finishes it doesn't give the reward, it stays as it was and tried to load a new video to watch for nothing in return again

    Sent from my CLT-L29 using Tapatalk

  2. #2
    Moderator milpol's Avatar
    Join Date
    Jul 2016
    Location
    Greece
    Posts
    2,023
    Hello seeker85,
    I'm sorry that this happens.

    Have you tried reinstalling and clearing cache?

    If it continues, write back
    For official in-game help please refer to Top Eleven Support here.
    I upload top eleven content on my YouTube Channel.

  3. #3
    Spanish Forum Moderator khris's Avatar
    Join Date
    Jun 2013
    Posts
    16,358
    Quote Originally Posted by Seeker85 View Post
    Been trying to use free physio rests on my player this morning. Watched 5 30 sec videos now and every time it finishes it doesn't give the reward, it stays as it was and tried to load a new video to watch for nothing in return again

    Sent from my CLT-L29 using Tapatalk
    videos should be added once you refresh the app, if isn't the case, contact the support thru' the form link that you have in the bugs and issues section.