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  Click here to go to the first staff post in this thread.   Thread: Confirmed BUG 21 June 2020- Cup walkover, didn't even play

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  1. #1
    Newbie
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    May 2020
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    Quote Originally Posted by Lian View Post
    Hi guys,

    The issue has now been fixed and it shouldn't happen again.

    We're really sorry about this inconvenience. Unfortunately, we're unable to return the matches that have already been played. For everyone that has experienced the issue please reach out to our support and they will further, assist you.

    Once again apologies for the inconvenience and thank you for your understanding.
    What do you mean by fixed?

    Do you mean the case is closed?
    Prado73 likes this.

  2. #2
    Spanish Forum Moderator khris's Avatar
    Join Date
    Jun 2013
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    16,358
    Quote Originally Posted by rijaljun View Post
    What do you mean by fixed?

    Do you mean the case is closed?
    Issue was fixed, so shouldn't happen again. Then those affected by a walkover before the fix was pushed, need to contact the support for a compensation because the issue can't be reverted.