Special Sponsor Rewards and Tasks issues

[SausyFC]

Hey again all, back with an update.

The superb morale task was not logging correctly for some and has now been fixed with a release just now. To clarify, to fulfill the task requirements, all starters and subs must be on superb morale or higher for a League match in order to make progress.

We’re sorry about this issue and for the confusion caused. As ever, we greatly appreciate the reports. Just to re-iterate my earlier post, but please do get in touch with support if you haven't already so we can follow up on your specific case. We appreciate everyone's patience while the team tries to get back to everyone as quickly as possible.

[Guido van den Berg]

Hey again all, back with an update.

The superb morale task was not logging correctly for some and has now been fixed with a release just now. To clarify, to fulfill the task requirements, all starters and subs must be on superb morale or higher for a League match in order to make progress.

We’re sorry about this issue and for the confusion caused. As ever, we greatly appreciate the reports. Just to re-iterate my earlier post, but please do get in touch with support if you haven't already so we can follow up on your specific case. We appreciate everyone's patience while the team tries to get back to everyone as quickly as possible.

Do I need to install this release in order for the fix to work? The latest Top Eleven version in the App Store was released 3 days ago...

[SausyFC]

Do I need to install this release in order for the fix to work? The latest Top Eleven version in the App Store was released 3 days ago...

Hi Guido, no this was a server release, so it should log the task events properly without the need for a re-install.

Best regards,

SausyFC

[Sinany03]

Hey again all, back with an update.

The superb morale task was not logging correctly for some and has now been fixed with a release just now. To clarify, to fulfill the task requirements, all starters and subs must be on superb morale or higher for a League match in order to make progress.

I think it would be more clear if you said “reserves don’t need to have superb morale” but I believe it should work as it is intended now. I’ll test in tomorrow’s league game.

By the way, I have contacted in-game support on Sunday, and I received a response today: reimbursed 10 morale boosters for 1 match that I reported.