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  Click here to go to the first staff post in this thread.   Thread: Special sponsor & Youth Acadamy

  1. #1
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    Special sponsor & Youth Acadamy

    Hi,

    Special sponsor & Youth Acadamy-screenshot_20200804-074622_top-eleven.jpgSpecial sponsor & Youth Acadamy-20200804_074554.jpg

    See attachment. I reached to train a youth player with more than 5 stars potential, but the special sponsor doesn't respond with a redeem button


    I asked it already as a support ticket via the game app on my phone.
    I just received a notification about 4 messages, but can't see what you answered
    Last edited by Dutchpickleman; 08-05-2020 at 02:19 PM.

  2.   Click here to go to the next staff post in this thread.   #2
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Dutchpickleman View Post
    Hi,

    Click image for larger version. 

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ID:	135024Click image for larger version. 

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ID:	135025

    See attachment. I reached to train a youth player with more than 5 stars potential, but the special sponsor doesn't respond with a redeem button


    I asked it already as a support ticket via the game app on my phone.
    I just received a notification about 4 messages, but can't see what you answered
    Hi Dutchpickleman, Were you able to retrieve your support messages? Let me know if not and I will get back to the team.

    SausyFC

  3. #3
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    Quote Originally Posted by SausyFC View Post
    Hi Dutchpickleman, Were you able to retrieve your support messages? Let me know if not and I will get back to the team.

    SausyFC
    No, Since a few weeks/months I have problems with support messages. Each time when I click on the main menu (phone) I receive a push messages saying there should be 6 new messages (but there aren't any). I registered this also and got the reply it was a known issue but not knowing when it should be fixed. Very annoying

    . A few days ago I received (while not in topeleven) a push message saying there were 4 messages. I thought it would be the support reply, but still nothing to see.
    So I still don't know why there are points to redeem for my youth player (a pity, while some other targets are also delayed)

    Or do I misjudge this task?

  4.   This is the last staff post in this thread.   #4
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Dutchpickleman View Post
    No, Since a few weeks/months I have problems with support messages. Each time when I click on the main menu (phone) I receive a push messages saying there should be 6 new messages (but there aren't any). I registered this also and got the reply it was a known issue but not knowing when it should be fixed. Very annoying

    . A few days ago I received (while not in topeleven) a push message saying there were 4 messages. I thought it would be the support reply, but still nothing to see.
    So I still don't know why there are points to redeem for my youth player (a pity, while some other targets are also delayed)

    Or do I misjudge this task?
    Please PM me your ID and I will take a look.

    SausyFC

  5. #5
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    Did sent you the ID in PM. Hope you received it. I don't see anything in sent items