Special sponsor & Youth Acadamy

[Dutchpickleman]

Hi,



See attachment. I reached to train a youth player with more than 5 stars potential, but the special sponsor doesn't respond with a redeem button


I asked it already as a support ticket via the game app on my phone.
I just received a notification about 4 messages, but can't see what you answered

[SausyFC]

Hi,



See attachment. I reached to train a youth player with more than 5 stars potential, but the special sponsor doesn't respond with a redeem button


I asked it already as a support ticket via the game app on my phone.
I just received a notification about 4 messages, but can't see what you answered

Hi Dutchpickleman, Were you able to retrieve your support messages? Let me know if not and I will get back to the team.

SausyFC

[Dutchpickleman]

Hi Dutchpickleman, Were you able to retrieve your support messages? Let me know if not and I will get back to the team.

SausyFC

No, Since a few weeks/months I have problems with support messages. Each time when I click on the main menu (phone) I receive a push messages saying there should be 6 new messages (but there aren't any). I registered this also and got the reply it was a known issue but not knowing when it should be fixed. Very annoying

. A few days ago I received (while not in topeleven) a push message saying there were 4 messages. I thought it would be the support reply, but still nothing to see.
So I still don't know why there are points to redeem for my youth player (a pity, while some other targets are also delayed)

Or do I misjudge this task?

[SausyFC]

No, Since a few weeks/months I have problems with support messages. Each time when I click on the main menu (phone) I receive a push messages saying there should be 6 new messages (but there aren't any). I registered this also and got the reply it was a known issue but not knowing when it should be fixed. Very annoying

. A few days ago I received (while not in topeleven) a push message saying there were 4 messages. I thought it would be the support reply, but still nothing to see.
So I still don't know why there are points to redeem for my youth player (a pity, while some other targets are also delayed)

Or do I misjudge this task?

Please PM me your ID and I will take a look.

SausyFC

[Dutchpickleman]

Did sent you the ID in PM. Hope you received it. I don't see anything in sent items