Top scorer reward

[khris]

Hi,
last season one of my players won the top scorer challenge but didn't get the reward...

Hi aldepi15,
remember that to have the right to claim the top scorer reward you need to join the challange so be registred.

[aldepi15]

Hi aldepi15,
remember that to have the right to claim the top scorer reward you need to join the challange so be registred.

Hi khris,
it's the third or fourth time in a row that i win this challenge and i can assure you that every season i register the very first day.
Yesterday after my last league game i tried to get the reward but was not available and this morning there is no trace of any "top scorer event"

[khris]

Hi khris,
it's the third or fourth time in a row that i win this challenge and i can assure you that every season i register the very first day.
Yesterday after my last league game i tried to get the reward but was not available and this morning there is no trace of any "top scorer event"

Ok, can we try a experiment? can you register please in the top scorer challange and share the capture that the event shows -as you know it should appear the button to "train" once one joins- so we can track with a 100% trusted source if theres a issue affecting maybe a single server or just few accounts.

Of course here we the moderators are just regular managers and we can not help you with that issue, you will need to contact the support in-game and they will check out the account by their side...

Cheers,
Khris

[aldepi15]

Ok, can we try a experiment? can you register please in the top scorer challange and share the capture that the event shows -as you know it should appear the button to "train" once one joins- so we can track with a 100% trusted source if theres a issue affecting maybe a single server or just few accounts.

Of course here we the moderators are just regular managers and we can not help you with that issue, you will need to contact the support in-game and they will check out the account by their side...

Cheers,
Khris