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  Click here to go to the first staff post in this thread.   Thread: Facebook Login Issues 26 November 2020

  1. #1
    Spanish Forum Moderator khris's Avatar
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    Facebook Login Issues 26 November 2020

    We've seen some reports that spotted this issue, so better lets have a relative thread available.

  2. #2
    Dreamer
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    Any resolution available ?
    I have been unable to train the team today and won’t be surprised if that cost me the CL

  3. #3
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by gamer5289 View Post
    Any resolution available ?
    I have been unable to train the team today and won’t be surprised if that cost me the CL
    I guess, that just taking a look at the issue... it is a Facebook related one... so we will need patience... isn't a Top Eleven trouble... but you guys could login with the Gmail access.

    We strongly recommend to link the Top Eleven accounts to a Gmail account so in case of any Facebook issue you can still play with your top eleven account/team...

  4. #4
    Dreamer
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    I play on iPhone and there is NO gmail login option.
    I remember asking for this almost 3 years back.
    My Apple ID is linked to another team and that works fine.

  5.   Click here to go to the next staff post in this thread.   #5
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    Hey guys,

    Really sorry about this guys. It seems like it's an issue with Facebook and their latest update. We're looking into it and will get back to you as soon as we know more. Thank you for your patience.

    For now, try to log in to Facebook through Safari or another browser instead of the app itself and see if that helps.

  6. #6
    Dreamer
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    No resolution yet?
    This bug has cost me the season.

  7.   Click here to go to the next staff post in this thread.   #7
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    Quote Originally Posted by gamer5289 View Post
    No resolution yet?
    This bug has cost me the season.
    Hey gamer5289,

    I'm sorry to hear that. The team is still working on a solution for it. In the meantime, as mentioned earlier please try logging in to your Facebook via browser instead of the Facebook application. With this workaround you should be able to access your Top Eleven account. We'll follow up here as soon as we have an update.

  8. #8
    Dreamer
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    Thanks.
    I uninstalled the facebook app on phone and am able to login now.
    khris and Taliyah25 like this.

  9. #9
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by gamer5289 View Post
    Thanks.
    I uninstalled the facebook app on phone and am able to login now.


    You should try to check on settings, if there's the option to link the account to try to have access from another platform... (-_-) is the best...

  10.   This is the last staff post in this thread.   #10
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    Hey all!

    For anyone still experiencing this issue on iOS, please download the latest version of Top Eleven (10.13.1). Thanks for your patience.

    Have a great final week of the season!