Video problems - Problemas nos videos

[drazen vtc]

they are aware of it but they dont care or dont know how to fix it (not sure what is worst) tried with in game support but they just close conversation

[khris]

they are aware of it but they dont care or dont know how to fix it (not sure what is worst) tried with in game support but they just close conversation

This shouldn't happen, can you send me the ticket ID via private message please?

In case you are having any issue with ads, please, always reach the support

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[EastsiderSG]

I resisted talking to support after I read this. Copied from the support known topics.
It kinda acts like a disclaimer telling us it is expected and if we need booster, we can purchase them.
I don't blame the players who have conspiracy theories that vids are held back by the company on purpose after reading this.


From help page known issues-:
I do not see any video ads to earn boosters
If you are experiencing one of the following situations:
Don’t have any video available for day(s);
Don’t have the same amount of video available as your friends;
Don’t have the very same amount of videos available for you every single day.
Please have in mind that these are all expected situations.
Number of videos available may vary on a daily basis and it can happen sometimes that you don’t have access to any video. We can't guarantee that there will be videos available to you at all times.
We understand your team demands resources but please note that no Manager is entitled to have videos available. We advise you to keep visiting the app as videos may be available for you some time in the future.
In addition to option of getting booster packages directly in the Shop, we'd like to remind you that you can get some free currencies as a daily login gift, a gift from your friends, after a match or your FA tournaments. Also, we constantly tend to innovate the game and include diverse live events where rewards include boosters, so besides having fun and various opponents, you can also get great rewards.