Video problems - Problemas nos videos

[drazen vtc]

This shouldn't happen, can you send me the ticket ID via private message please?

In case you are having any issue with ads, please, always reach the support

SUPPORT FORM

sorry, no ticket number, was contacted support from ingame ? sign, cant even scrol back to make screenshots of "conversation" bcs i started another when season start and fuxtures was messed up, i can give an e-mail for contact that will allow me to send video i maded bcs was too big and not allowed to post on report from ingame

[Manuel_81]

I want to inform you that the bugs in the videos are back.
I had almost 3 or 4 months without problems, today, some advertisements get stuck in the videos, we have to go out and come back to the game several times.
I've already cleaned the app, cache, advertising id, etc, it's no use...
There is event, then the bugs come back in the videos.

[Manuel_81]

I want to inform you that the bugs in the videos are back.
I had almost 3 or 4 months without problems, today, some advertisements get stuck in the videos, we have to go out and come back to the game several times.
I've already cleaned the app, cache, advertising id, etc, it's no use...
There is event, then the bugs come back in the videos.

I add information:
those ones ads "type, Lords Mobile, among others" the ones that pull through the playstore are those ads that jam the videos.....those ones ads, they are not the playstore are faster and never give problems......