Video problems - Problemas nos videos

Good afternoon,
I want to inform you since yesterday (last update) the daily videos are very slow.
Some advertisements that don't even open.
others that make the app very slow, to the point that "connection failure" appears.

I always clean the cache, etc ... it's a bug within the game

The "Lords Mobile" ads do not open, then the application will be slow.

At the end of the year until the last week it was super fast, even though the announcement of "Lords Mobile" was not opening, it still counted the suitcases ... Now it is, as in the old way, super slow .. .
in the old days


Analyze this bug, thanks

Hi,

Thanks for reporting. Our team is looking into this.

Update information

The following advertisements, we in daily videos leave the videos and the app itself is very slow.
"game of sultans"
"state of survival"
"mobile lords"
"Homescapes"
"fishing Clash"

I have the issue that I watch the video and then the screen freezes before I get my rewards. That is really annoying.

to me it remains the same ..... there are advertisements that don't even open and make the app slow

Good afternoon.......
Today when watching the daily videos, some are stay quite, it doesn't end, and then the app is all slow, to the point of stopping.
I cleared the cache, I cleared everything, I even updated the app

I add more information
On the pc, the same thing happens too, by increasing the moral for the players, the game for,
And a general bug

Quote:

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Originally Posted by Manuel_81

Good afternoon.......
Today when watching the daily videos, some are stay quite, it doesn't end, and then the
gbwhatsapp gbwhatsapp apk is all slow, to the point of stopping.
I cleared the cache, I cleared everything, I even updated the app

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YES, even im facing the same issue and thanks a ton this is free now !!!

When watching ads my phone screen goes completely black, goes black and bricks, freezes mid-ad, or disconnects from the game completely. I spend 20 minutes trying to watch apps and have to unload and load the game a dozens times, getting all of the annoying messages at start up every time.

Quote:

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Originally Posted by Gobobo

When watching ads my phone screen goes completely black, goes livetheorangelife
myhtspace black and bricks, freezes mid-ad, or disconnects from the game completely. I spend 20 minutes trying to watch apps and have to unload and load the game a dozens times, getting all of the annoying messages at start up every time.

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this is a bit informative

Enough with the bugged ads already! Do you ever think about fixing it?

Today I have again big problems with daily videos loading. Please be so kind to fix it as soon as possible. From time to time I face the same problems with daily videos loading (((

Same issue as you...
I cant watch the videos.

Anyone knows how to solve it?

Dear Sirs,

From the very morning I have some problems with advertising videos and rewards for these videos. Videos are not loading or only 1-2 videos and then stop. Please help me to resolve this problem because I can not get today my daily rewards for video watching. Thank you very much in advance.10.0.0.0.1 192.168.1.254

Good afternoon,
Today there was a new update
Before the update I saw the 2 videos with no problem of 2x training.
After the update, a person sees the video, ends the video, then it is not counting as seen video, we have to see 4 videos to win 1 suitcase???

I cleared cache, app data, etc. continue the bug

Same here; running Android 11 Galaxy S20+, network connection stable.

Same problem here. Sometimes videos works sometimes doesn't. I finish watching a video and it doesn't give the reward and don't load another video... Or it just say there's no video available even I watched only one... Impossible to play that way...

Hi same here the system seems unstable, sometimes it works correctly but some times the link freezes os desapears momentaniouly, lot of people complaining about the same.

Hi guys,

It is a widespread issue, unfortunately. We have forwarded the problem and it should get fixed :D

Cheers
milpol

Same problem here - nothing wrong with the bit of tech that takes money though - yep, that works perfectly

every day, the daily videos are worse...
When there is, the advertisements are slow, to the point where the game completely disconnects from the game.

Any sign of a fix yet??? And some compensation would be a nice gesture I reckon

He reportado el problema 3 veces a Nordeus Support y seguimos igual!!!

Is there a date to solve problems on the videos?

Even today I had, again, problems with the videos...

Give 3 or 4 videos, then I need to leave and go back to the game to see 3 or 4 more videos...
Some advertisements he leaves, the APP itself to the point where the game completely disconnects from the game.

Good afternoon, I'm going to describe here some bugs that are happening in the daily videos, since 2 weeks ago, until today.

Some people, see 4 or 5 videos and then load, load, load and nothing, you have to exit and enter the game to see another 5 or 10 videos.

Other people, watch 2 or 3 videos to get a briefcase.
Sometimes, we watch 1 video and we don't win the case, then it's load load and nothing, we have to leave and go back to the game, etc.

Other situations:
Some ads are slow to the point where the game completely disconnects from the game.

Same clean everything, cache, etc etc.

For me, after this specific video I dont get rest buster, sometimes my game crush, and after that no other videos works (just infinite loading). Attachment 138358Attachment 138359

Good afternoon,

Today I had some difficulty watching my daily videos....

When I finished watching the videos, it didn't count as a suitcase, I had to go out and enter the game several times... sometimes I won the suitcase, other times not....

Until I uninstalled the app and installed it again, the bug continued.

And a bug on the servers, I have friends who have the same problem...

Review this quickly.
Thanks

It's my last time I come to inform you that there are bugs in the daily videos.


Now do I need to change the advertising id 50 times to see the daily videos?

I have 2 videos, leave the game, change the id, enter the game, see 2 more videos...

So many people will give up the game, there are no conditions.

Quote:

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Originally Posted by Manuel_81

It's my last time I come to inform you that there are bugs in the daily videos.


Now do I need to change the advertising id 50 times to see the daily videos?

I have 2 videos, leave the game, change the id, enter the game, see 2 more videos...

So many people will give up the game, there are no conditions.

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you are doing yourself no favours by changing your ad id 50 times. you'll end up getting blocked by the advertisers. by the way there are no other reports of problems with ads at the moment so it seems your problem lies elsewhere

See the following comments I saw on facebook groups.

One comment:
Since the last update it has been exhausting to watch the videos to win the bags, where often the videos run out and we don't even win 1 suitcase... the Game is getting more and more annoying, here comes the update errors that help to discourage, more yet....
This will probably be my last season, even though I have 2500 tokens.



Second comment:
Is my friend. I'm about to stop playing. It was good while it lasted but the game is having a lot of problems. Problems that Nordeus doesn't want to solve at all.


Third comment:
True worst update in history so much for them to improve and they come with this new ability update, ****.
to spend, the rest suitcase. Then it seems on purpose, not to work the part of watching the videos to earn the suitcase.


Fourth comment:
It's been more than 15 days since the videos, don't even carry for me. I'm also leaving the game, it was good while it lasted.


Fifth comment:
Yesterday I saw the videos all fast with no problems, today the videos are slow again.....really, so I'm going to skip out of the game....
I'm not about, to **** the battery of the game's at the expense device.


Sixth comment:
I have videos that give briefcases then I have others that don't give anything, even with the videos for training, sometimes I see 2 videos in a row and the training doesn't start. But it's funny the videos give that I never had any problems.



Seventh comment:
It will be my last season too.



Eighth comment:
Our ideas for nordeus to remove the obligation of 24 hours from the videos, never listen to us, we the ones who play the game, and we are never heard?
I'm also giving up on the game.

Goodnight.

I've had to analyze people's complaints, and I think I've figured out what's causing the bugs in the videos....

People who use mobile phones don't have bugs.

People who use tablets have bugs in the videos.

I think it's a lack of communication, or another type of problem, that the game's APP causes bugs to appear on tablets.


Can you analyze this observation??

I have again big problems with all daily videos loading. After the first video the next is loading-loading without the end. And even for the first loaded video I don't receive the reward boost... Please be so kind to fix it.

I still have video problems. All videos with 5 extras seconds don't give rewards and the next doesn't load. Impossible to play this way. Sometimes it works fine but 90% of times I need to close and restart the game all the time, 1 or 2 videos works than it doesn't load. I restart and watch more 2, 3 and same problem.

Heavy video problems today again for me, every 2-3 videos I need to restart the game as it loads for ever.

Facing same issue as the rest. Same problem on both android mobile and ipad. Restart every 2-3 videos like der Ryan with endless loading like mnk's screenshot

Same problem. I need to restart every 2 or 3 videos.

Quote:

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Originally Posted by Manuel_81

Good afternoon.......
Today when watching the daily videos, some are stay quite, it doesn't end, and then the app is all slow, to the point of stopping.
I cleared the cache, I cleared everything, I even updated the app

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May be clearing cache Data or clearing background app sort out this problem.

Please help with video loading of the game Blockudoku. This video is not loading. I see only the black screen.

Videos are currently unwatchable. I could only watch 3 videos in the last two days on both of my devices.

Support tells it’s the issue of video providers.

Quote:

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Originally Posted by Ethan1989

May be clearing cache Data or clearing background app sort out this problem.

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They deter you from watching videos completely after some time if you do it often.