Direct link to the helpshift form + Video Reporting

[khris]

Let's keep a direct link to open the form directly via forum;


LINK






Added on March 28 2019 -

About reporting Video Issues,

You can use the Form to report any issue regarding the Videos for Boosters, but remember that you'll need to send a "entire screen capture" as there are many video providers using different screen displayings and, some of them show the Video Provider Name in the Avertising final screen, like this:



But some providers can be only identified by looking at the screen display, because the Video Provider name isn't added nowhere.

As this is a issue regarding the Video Providers, so 3rd parts to make things easy for Nordeus and the Support to identify any video please remember this point and send an attachment in the Form adding a entire capture of the screen.

Remember too that you need to inform about your device.