The maintenance takes too long

[SuperDunk]

Hey Managers, sorry for the inconvenience. Our team is working on the season maintenance delay that is preventing some Managers from entering the game. Thank you for your patience while we tackle this.

So you saw my message.
I still have a problem to solve:
Is there a live chat with someone that can help me from NORDEUS?

I sent today a sponsor for my friend Ahmas, but in the first instance it didn t appeared on his account because his account was on mainetenance.
A hour or two later i log back in the game to see he has a sponsor after i could see his team in his association with the real X factor from finishing the league.


Now i log back in the game and he doesn t have the sponsor anymore.
Why?
How is this possible?

I would like to solve this issue today because i promissed my friend he will receive the sponsor today