The maintenance takes too long

[macmag123]

I was finally able to log in. I’m looking forward to a compensation for the lost 3 hours rests.

A question. How is it possible that you scheduled a cup game even before the season maintenance was finished? Where do these match statistics come from?

Hey Guido, we apologise once again for the inconvenience the mentioned issues might have caused. What happened is that the fixtures were scheduled successfully during the season maintenance, however there were technical difficulties that resulted in a prolonged maintenance time. Because of those difficulties and delay, some Managers couldn't log in and attend the match that was taking place at that time and regularly being played. We are aware of the impact this has on your playing experience. As matches couldn't be replayed or rescheduled, we have sent a compensation to all affected Managers through the Shop section. Make sure to claim it if you haven't already.

Another question. Why is today’s cup match counted as game without a red card, but not as cup game with 2 players younger than 24? See the screenshots below: Special Sponsor overview, team overview and match report.

Regarding this Special Sponsor task, if you find an inconsistency in the recorded progress, please contact our support through the "?" option in-game and they'll investigate it further.

Best,
macmag123