Received the following from Customer Support - they are not always bad!!
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Stella
April 13, 2023, 11:53 +0100
Hi,
Thanks for informing us about the Special Sponsor "Playstyle Explorer" task not updating despite completing it. I understand that completing the Special Sponsor task is an achievement for Managers to earn great rewards. I have reviewed this report and have manually completed the task for your game account. Please check and claim the points to unlock rewards.
Additionally, I have shared this report with our development team for review. They are listening to you and while they won't respond to you individually, all reports and feedback are considered when coming up with future updates to the game.
I wish you the best of luck in your upcoming bouts! Please feel free to reply to this email if you have any questions, and I will be happy to help you.
Regards,
Stella
Top Eleven Support Team