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The issue stems back all the way back to 2012? o.O (Thanks for the screenshot btw)

Have you ever tried to load the game through a friend's computer or through an internet cafe or something of the...

Arya, please take a screenshot of the screen when the game halts it's loading process.

Hm. So the game simply stops while you are still at the loading screen? No error message or anything?

Can you please use this link to the old version please, and see if that one loads up for you...

Are you experiencing the issue on mobile or on the web Arya?

1. If it's on mobile, try clearing the app's cache and data (if on Android) or delete the app completely and then install the game...