Cat, as you know I have raised this point previously. I think part of the problem is that T11/Nordeus do not acknowledge the contributions/suggestions that players make. We all want a game that we can enjoy but the longer you play the more frustrated you get. There are many parts of the game that can be improved and I know it takes time for Nordeus to do this but the lack of communication really cheeses players off. If Nordeus could improve their customer service skills that would be a big help.