Why did Nordeus closed the request without solving it?

[PricopGeorgeCătălin]

But if you can't prove it kinda hard to get tokens back, they are getting a lot of mails like this daily.

[ice87s]

But if you can't prove it kinda hard to get tokens back, they are getting a lot of mails like this daily.

But they can check through their system, I believe.

At least, they should reply me with reasonable answer, not closed the case directly without answering it.

Don't you think so?

[Adel Gamal]

But they can check through their system, I believe.

At least, they should reply me with reasonable answer, not closed the case directly without answering it.

Don't you think so?

Insists on them to replay and bring your tokens back ... I'm always do this and it works great... but sometimes you may get your needs after a relatively long time.

but don't give up ... and good luck with nordeus

[ice87s]

Insists on them to replay and bring your tokens back ... I'm always do this and it works great... but sometimes you may get your needs after a relatively long time.

but don't give up ... and good luck with nordeus

This is my thrid time to re-post it. and I will keep doing it until I got the answer or my token back.