Quote Originally Posted by ice87s View Post
But they can check through their system, I believe.

At least, they should reply me with reasonable answer, not closed the case directly without answering it.

Don't you think so?
Insists on them to replay and bring your tokens back ... I'm always do this and it works great... but sometimes you may get your needs after a relatively long time.

but don't give up ... and good luck with nordeus