If you would like to discuss other games, please use the forums of those respective games. These forums are for discussing Top Eleven.

That said, I just looked up your team and there is no ticket in our database that you have filed. Please use Nordeus Support for any billing issues you may have.

EDIT: I've looked at your example posted, thinking you were posting your details instead. I've just checked the other ticket you mentioned and Facebook Credits issues are handled by Facebook, not Nordeus. You can contact them here: https://www.facebook.com/help/contact/326520857454699