2 days since I started this thread and still no answer from anyone connected to Nordeus!!!! Are they just lazy or just absolutely clueless?

Message to Nordeus.....see if your workers are too lazy or don't know what they are doing can you please get people in who know what they are doing?!!!!! How long does it take to change the friendly request system? And how long does it take to reply to a query in this thread?!!!!!