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Thread: League issue - 8th but joint 7th!!

  1. #31
    MDKII
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    I apologize for the delayed reply. I was looking into the issue yesterday and trying to find out what exactly had happened.

    At the moment, if absolutely all stats are identical at the end of the season, it is determined randomly who won. This is probably what has happened on your end. We realize however that this isn't a fair solution, so we'll be making changes to it so there isn't such a random factor in play. I am sorry that this has cost you your League position.

  2. #32
    English Forum Moderator Cat Harrison's Avatar
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    Thanks, MDKII!

  3. #33
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    That now makes it two instances in which the information in the rules and prizes is incorrect.

    Champions league rules and prizes still says that from the QF onwards, the draw is random (it is not)

    and

    League rules and prizes says that there is a playoff game to determine ties for championship or qualification to other competition.
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  4. #34
    Newbie Kristian Farrant's Avatar
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    Thanks for the reply MDKII, but due to this "system game error" I lose £40 million and promotion...? correct?

    Do i get any compensation for this?? as I can appreciate it doesn't happen very often, but the fact it has happened, what do i get out of this balls up made by T11 and no fault of mine?

    I spend real cash and a lot of time daily playing this game, and this is how I am treated?

    It can not be hard to arrange a play off game? (like the rules) but as this it to late to play (due to the lateness of the reply to my email 4 days ago before the new season started) what suggestions can be done, maybe 50 tokens or £40 million for compensation would be a nice goodwill gesture?
    Last edited by Kristian Farrant; 10-23-2013 at 09:12 PM.
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  5. #35
    VIP July Fourth's Avatar
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    8th is better than 7th on this game.

    If you don't make the Champions League, then you are better off failing promotion altogether.
    *Retired From Top Eleven*

  6. #36
    Newbie Kristian Farrant's Avatar
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    Quote Originally Posted by July Fourth View Post
    8th is better than 7th on this game.

    If you don't make the Champions League, then you are better off failing promotion altogether.
    I don't agree, I miss out on larger prize cash per game in the higher league per game too, and higher scout players to purchase.

    Anyway the point is, I should have been either promoted or had a play off game, but I had neighther. Sooooo what is T11 going to do to compensate me and my team please?

  7. #37
    English Forum Moderator Cat Harrison's Avatar
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    I would suggest PMing MDKII if you want an answer to that, as I don't believe it's a question the Forum can answer with any authority.
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  8. #38
    Newbie Kristian Farrant's Avatar
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    Quote Originally Posted by Cat Harrison View Post
    I would suggest PMing MDKII if you want an answer to that, as I don't believe it's a question the Forum can answer with any authority.
    Thanks Cat, I did PM him 4 hours ago, so I will wait to see if he replies.
    But at the end of the day it's T11s fault, so why shouldn't the forum and everyone know about this and if compensation is given out like it should, then it's a good thing for T11, as it shows they are willing to accept the mistake and keep the players playing knowing they will be looked after...

  9. #39
    MDKII
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    I've sent you a response. Like I've said, in these sort of scenarios, please contact Nordeus Support.
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  10. #40
    Famous tongly45's Avatar
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    it is not totally random if you have the same stats. the one who play the last match the first will be the leader (ie: the 1st one archive this stat, the home team if there is a match between the 2). So it means at the 28th days. try to play your game as soon as possible.

    of course, it's not fair but you need to live with it before Nordeus do smth for you
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