Free tokens?

[Razz]

My experience
This is what the advertisers record:
Trialpay paid 2 out of 19
Sponsorpay 11 out of 39
Matomy 3 of 20
Supersonic 20 of 45
tokenAds 5 of 21
Peanut labs 9 of 36
Jampp No record (seems to pay more often)

I'd double the number attempted that don't even get credited as an attempt.
This doesn't count the videos (Sponsorpay never works, matomy pays about 1 token for every 6 videos, the others are good on paying for videos) nor the TokenAds offers on the right which seem to pay about 1 of 8.

In summary, not only do we get screwed, but so does Nordeus.

[Gary James]

I did 2 offers with supersonic one for the kobo offer and the audible offer for around 196 tokens, I had to give credit card details on both and surprise surprise no tokens arrived, they even had the ordacity to imply I didn't do the offer with them they asked for screenshots that they already have. Its weird because I always get paid for watching vids off them but getting more than 1 token is impossible.

Now been givrn the tokens from audible but told to whistle by kobo

[Naut Khemrin]

500Tokens

[Moi]

My experience
This is what the advertisers record:
Trialpay paid 2 out of 19
Sponsorpay 11 out of 39
Matomy 3 of 20
Supersonic 20 of 45
tokenAds 5 of 21
Peanut labs 9 of 36
Jampp No record (seems to pay more often)

I'd double the number attempted that don't even get credited as an attempt.
This doesn't count the videos (Sponsorpay never works, matomy pays about 1 token for every 6 videos, the others are good on paying for videos) nor the TokenAds offers on the right which seem to pay about 1 of 8.

In summary, not only do we get screwed, but so does Nordeus.

All offers should get you the proper reward if you have properly completed them (with all offer requirements met).

If there's a problem with one offer and you are sure you completed all the necessary steps, don't hesitate to contact the offer provider and claim what you deserve. To claim, simply go back to the offer wall of the specific provider and click the "Missing Tokens?", "Help" or "Support" link, which will guide you through the process of claiming for your offer. Add all info you can, screenshots, receipts, emails, to proof you completed the offer as required.

All offer providers in Top Eleven have a procedure to do these claims: they will assign you a case ID and reply some days later (it can be up to a week). If you're not satisfied by the final resolution, you can contact our Support team (simply press the Help button in Top Eleven app) and they will look into this matter. Please don't forget to include your case ID and the name of the provider, so our Support team can contact with the provider and verify what happened.

Actually, the big majority of the offers in Top Eleven are automatically tracked, but if there's a problem (for example, conectivity issues or lag) it may not be properly tracked. Also, big offers usually require more steps and, because there's a lot of fraud activity targeting them, any small inconsistency would require manual verification.