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Thread: Compensation for losses/injuries during "down server" time

  1. #31
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    So what i think guys, we don't get a compensation about server down and following losese/injuries and more. We are nothing. My plesure is, just back 2 tokens when i change my hour for my match. And nothing more, just 2 tokens. Becouse i want to play my game in time when is good for me. Admin, keep for your squad red, green, blue nad bells. Please, back my 2 tokens. Im not guilty when i i don't have a chance to watch/play my game. I was paying for tokens and you need to give me access to the game. Once you've paid me no service is provided, it you are bound to recover my cost!

  2. #32
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    Quote Originally Posted by MDKII View Post
    Hello folks,

    Thank you all for the suggestions and explaining how and why not being able to log in has affected your team (in this and other threads). We'll be reviewing it all and will try to come to a more permanent course of action for these scenarios.

    While I know this isn't exactly what you wanted to hear, there's a lot to consider with each solution. Giving game-wide items would certainly give everyone a boost, but on the other hand, it doesn't do much for those who have lost a match due to technical difficulties. On the other hand, putting the game world on hold has its own onslaught of issues.

    To put it simply, we are considering everything you have suggested and weighing the pros and cons of each. It's all very delicate business, so please be patient. If you have been suffering any technical issues since logging back in, please contact Support.

    For now, keep posting suggestion and ideas.
    Thank you for looking at the suggestions, the complaints and trying to find the best way to a remedial in the future. You are right, there is not one way of replacing what was lost during that day ( some will still be angry anyway and some will be please of getting freebies when they did not suffer of the problem....... it's in your hand and do what you think is the most fair...if there is any). to be honest I was very angry with the multiple injuries end of last season and beginning of this one but now thing have settle down and maybe it's also this part of unpredictable that make the game interesting as long as it 's not permanent.
    Playsmartpeople likes this.
    Season 1 : (join at day 10) League : Winner
    Cup : Round of 16

    Season 2 : (Actual) League : 1st 8 8 0 0 43 1 +42 24
    Champions League: 1st 4 4 0 0 18 0 +12 12
    Cup : Playoffs

  3. #33
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    Why, do I feel like they are gonna delay doing anything. Until we forget about it.

  4. #34
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    Quote Originally Posted by les215 View Post
    Why, do I feel like they are gonna delay doing anything. Until we forget about it.
    they'll throw another issues to make us forget about this

  5. #35
    VIP spornybol's Avatar
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    well never forget, my idea for them is put a poll up for what we as customer`s deem fair for compensation, then the majority votes say`s it all

  6. #36
    Newbie g3ndon's Avatar
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    UP UP UP
    don't forget this issue

  7. #37
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    I made a simple little poll. Every one vote on it. Numbers don't lie!!!!

    Click to vote

  8. #38
    VIP July Fourth's Avatar
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    We will not forget about this issue? why? because it will happen again, its happened 3 times already in the last month.

    Oh! and who's to say that the pre-sim bug of the last day of last season will occur again? If they don't know what caused it, then theres a chance it may happen again just at the end of this season.
    *Retired From Top Eleven*

  9. #39
    Dreamer ice87s's Avatar
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    There is no compensation until now. Today is already third days.

    Guys, do you think they will compensate us?
    Season 1 - League winner (7 matches to go from 6th place)
    Season 2 - League winner, Champion League winner, CUP (play off) (always facing 15-20 quality higher)
    Season 3 - League winner, Champion League winner, CUP (Quarter) (AGAIN!!!)
    Season 4 - League winner, Champion League winner, CUP (Quarter) (AGAIN!!!)
    Season 5 - 2nd runner, Champion League winner, CUP (Quarter) (hmm....!!!)
    Season 6 - League winner, Champion League winner, CUP (Quarter)

  10. #40
    VIP July Fourth's Avatar
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    Quote Originally Posted by ice87s View Post
    There is no compensation until now. Today is already third days.

    Guys, do you think they will compensate us?
    No, because they would of done if they were going to give us something.
    ice87s likes this.
    *Retired From Top Eleven*

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