same problem , people who connect before last new day of season seems to got it but for those who connect on t11 after the daily maintenance there is nothing on club shop , no jersey or emblem ....
No, it's not that. I log in every day as @Gert Funck, but I didn't get it while he did.

I don't know if this has anything to do by watching the youtube video with your account, because I watch (not connected) from my mobile.