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Thread: Top Eleven won`t load

  1. #11
    English Forum Moderator Cat Harrison's Avatar
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    Same here, works in FB crashes on main site.

    Top Eleven won`t load-crash-1.jpg

    though i thought it unlikely to help i updated (actually uninstall, install newest) Adobe Flash...
    nope. not better...

    Top Eleven won`t load-crash-2.jpg
    Last edited by Cat Harrison; 08-17-2015 at 10:57 PM.
    Expressed above is my own opinion. Your results may vary.
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  2. #12
    VIP talisman's Avatar
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    If Flash is crashing and an update doesn't fix it, try clearing Flash Cache, and failing that, uninstall Flash, reboot system and reinstall fresh copy.
    Any formation or tactics advice given is based purely on experience with my teams...


  3. #13
    English Forum Moderator Cat Harrison's Avatar
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    It *works* in Facebook. and not on the main site.... which is why I figured the rigmarole wasn't worth, but since I was not up to date did it anyway.. no joy.
    The browser crashes when loading from cdn.nordeus.com at main site still, and still works no issue in Facebook.
    Expressed above is my own opinion. Your results may vary.
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  4. #14
    Pro Kylos's Avatar
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    Still not working on the main site. Facebook it is today!
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  5. #15
    VIP spornybol's Avatar
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    still as above Facebook fine but WWW.Topeleven .com not loading, same as opening post just a white screen

    edit; this is where i earn those all important tokens and Can`t even watch video
    Last edited by spornybol; 08-18-2015 at 08:21 AM.
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  6. #16
    Dreamer sparklinginsilence's Avatar
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    You would think nordeus will show some urgency to fix thier own site. Lucky there are other platforms we can play on T11

  7. #17
    Nordeus Developer jshacker's Avatar
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    Hi Managers!

    Sorry for the inconvenience.

    We investigated the issue you're experiencing and, so far, we have not been able to reproduce it. We thought it could be connected to Win10 but we checked and it worked fine for us. To be honest, we are especially surprised that it works on Facebook but not on site, since we load the same Flash application on both places and 99% of the loading code is same as well. Note that, in the past, we had some issue with some antivirus software so you might try disabling it if you have one installed and see if the game loads without it.

    If you have not done so yet, would you mind providing us with some further information?

    - What browser and which version are you using
    - What Flash player version
    - What browser extensions you have installed
    - What OS version you're using

    Thanks for your help

    Cheers,
    jshacker
    Cat Harrison likes this.

  8. #18
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    Quote Originally Posted by mmunger View Post
    Same problem. Must be a desktop "feature" to push people to mobile...
    This...

  9. #19
    Apprentice mmunger's Avatar
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    Quote Originally Posted by jshacker View Post
    Hi Managers!

    Sorry for the inconvenience.

    We investigated the issue you're experiencing and, so far, we have not been able to reproduce it. We thought it could be connected to Win10 but we checked and it worked fine for us. To be honest, we are especially surprised that it works on Facebook but not on site, since we load the same Flash application on both places and 99% of the loading code is same as well. Note that, in the past, we had some issue with some antivirus software so you might try disabling it if you have one installed and see if the game loads without it.

    If you have not done so yet, would you mind providing us with some further information?

    - What browser and which version are you using
    - What Flash player version
    - What browser extensions you have installed
    - What OS version you're using

    Thanks for your help

    Cheers,
    jshacker
    I use the latest Safari on the latest version of Yosemite on Mac, with the latest Flash plugin.

    It is obvious that if this bug affects users across all platforms, it is not a local configuration problem.


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  10. #20
    Spanish Forum Moderator khris's Avatar
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    I do not have any problem to play in the site.... with chrome... let me see other browsers and I edit..

    edited; no problem with safari in ma case...
    Last edited by khris; 08-18-2015 at 03:00 PM.


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