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Thread: how much time must wait for answer

  1. #1
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    how much time must wait for answer

    they charge my card 2 times but i receive tokens one time i write to the suprt before 16 hours how much time must wait for answer

  2. #2
    Spanish Forum Moderator khris's Avatar
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    Jun 2013
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    12,769
    Do not writte more in the ticket, or this will start again the process. Usually is one day, remember that supposrt work Monday till Friday.
    Cat Harrison likes this.


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  3. #3
    English Forum Moderator Cat Harrison's Avatar
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    May 2013
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    Yes Support works normal business hours Monday through Friday. Often the first part of a season is quite busy for them. Please be patient, and only send in one request.
    Expressed above is my own opinion. Your results may vary.
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