Results 1 to 10 of 52
Like Tree3Likes

Thread: Im sick and tired of the way Nordeus is treating us!!!!

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Nordeus Developer
    Join Date
    Nov 2012
    Posts
    5
    Hi Finduxx,

    We are very sorry you experienced problem with TokenAds offers. We really do have local support who is giving their best to keep user satisfaction on a very high level. Unfortunately "Free tokens" option is powered by third party companies, in this case it is TokenAds, so they are dealing with user complaints since, as you mentioned, they have detailed info about your behavior within their offerwall. On our side, we reward users with tokens once we received confirmation from them.

    We can assure you that there are so many users awarded daily with free tokens, also some of these companies have quite restrictive terms and conditions, and sometimes simply this is the reason you are not receiving positive response eg using proxies is not allowed so any offer completed won't be recorded as successful, and so on.

    However, there is TokenAds user on this forum as well, so we already emailed them to have a closer look at this case, and hopefully you will get explanation from them why your completed actions are not accepted.

    Thank you for your patience.

    Best,

  2. #2
    Dreamer ice87s's Avatar
    Join Date
    Nov 2012
    Posts
    333
    Quote Originally Posted by Aysa View Post
    Hi Finduxx,

    We are very sorry you experienced problem with TokenAds offers. We really do have local support who is giving their best to keep user satisfaction on a very high level. Unfortunately "Free tokens" option is powered by third party companies, in this case it is TokenAds, so they are dealing with user complaints since, as you mentioned, they have detailed info about your behavior within their offerwall. On our side, we reward users with tokens once we received confirmation from them.

    We can assure you that there are so many users awarded daily with free tokens, also some of these companies have quite restrictive terms and conditions, and sometimes simply this is the reason you are not receiving positive response eg using proxies is not allowed so any offer completed won't be recorded as successful, and so on.

    However, there is TokenAds user on this forum as well, so we already emailed them to have a closer look at this case, and hopefully you will get explanation from them why your completed actions are not accepted.

    Thank you for your patience.

    Best,
    Oh, here is a developer....

    I can assure you that TokenAds is the worst...

    They never reward single token no matter how many surveys and download you had done.

    In the end, they always reply "After further investigation of your complaint, we have not found anything that indicates you completed this offer. Unfortunately, there is nothing more that we can do on your behalf.
    We regret your obvious dissatisfaction, but this decision is final
    ."

    The decision is final!!!! WTF is that? They think I am cheating at them or what? That's really SUCK

    OR

    Dear,

    We have investigated your complaint in detail with the advertiser, and we have found that the offers were not completed through our system. You may have completed them through another provider’s offer wall. If so, please contact the operating company which you have completed the offers through, in order to receive your credits.


    They have nothing to say but reply these NONSENSE!!!

    In fact, I am already spend a thousand USD so far, ofcoz sometime I do wish to get some free extra tokens...
    The other parties are still ok, at least they did reward some tokens and the way they reply to user were acceptable.

    F##K the TokenAds......

  3. #3
    Newbie
    Join Date
    Dec 2012
    Posts
    9
    Hi ice87s,

    Thank you for remark. For us, our users are the most important and we by no means wanted to make you feel uncomfortable with our answer. We have taken you advice and we will pay even more attention to our wording of our emails.
    I would like to recommend you our Terms and Conditions and our FAQs that might help you understand the reasons for your not having received points.

    Have a nice day!

    Josh,

    Customer Support Representative
    TokenAds

  4. #4
    Dreamer ice87s's Avatar
    Join Date
    Nov 2012
    Posts
    333
    Quote Originally Posted by TokenAds View Post
    Hi ice87s,

    Thank you for remark. For us, our users are the most important and we by no means wanted to make you feel uncomfortable with our answer. We have taken you advice and we will pay even more attention to our wording of our emails.
    I would like to recommend you our Terms and Conditions and our FAQs that might help you understand the reasons for your not having received points.

    Have a nice day!

    Josh,

    Customer Support Representative
    TokenAds
    Stop Bull****ting around, TokenAds.

    I did two surveys the whole day from TokenAds only just to make sure that you will reply me the same answer as you always did in the past.

    Guess what, I am correct. I only did 2 survey through you and you replied each.

    First, record is not found.
    Second, I might complete this offer through another provider......


    WTF!!!!!

    Really STUPID TOKENADS.

    Everybody, jz stay away from this provider.....

  5. #5
    VIP dv8r's Avatar
    Join Date
    Dec 2012
    Location
    England
    Posts
    5,402
    Quote Originally Posted by ice87s View Post
    Stop Bull****ting around, TokenAds.

    I did two surveys the whole day from TokenAds only just to make sure that you will reply me the same answer as you always did in the past.

    Guess what, I am correct. I only did 2 survey through you and you replied each.

    First, record is not found.
    Second, I might complete this offer through another provider......


    WTF!!!!!

    Really STUPID TOKENADS.

    Everybody, jz stay away from this provider.....
    A few surveys? I paid £5 for a film site expecting to get 160+ tokens.. Really good value because for a fiver you only get 50 or so tokens.

    But never got the tokens.


    Season 15 - Level 15

    League Winners (14) - Levels 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14
    26-0-0 league (4) - Levels 3, 4, 7 & 8
    Undefeated in league (11) - Levels 3, 4, 5, 6, 7, 8, 10, 12, 13, 14
    Cup winners (2) - Level 1 & 14
    Cup 3rd place (1) - Level 12
    Champions League Winners (10) - Levels 2, 3, 4, 5, 7, 10, 11, 12, 13, 14
    Champions League Runners up(1) - Level 9






    >My team<