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Thread: Facebook account connected to my Top Eleven team banned

  1. #1
    Rookie Washandje FC 2016's Avatar
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    Facebook account connected to my Top Eleven team banned

    Hi everyone

    Yesterday my facebook account got banned. Now i can't get to my team anymore. I won the treble last season and posted a pic about on the Top Eleven facebook page. Some people probably couldn't stand my succes and have reported me on Facebook. And now my account is blocked and i can't get it back anymore since it is my 2nd account. I've used this account for over 3 years now and never had any problems with it. I hope there's a way to get my team back. Maybe by transfering my team to a Google+ account.
    I have tweeted Top Eleven about it. Hope to get an answer soon.

    I you have any other suggestions to get my team back please inform me. Thanks in advance.

    Regards,
    Manager of Washandje FC

  2. #2
    Famous
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    That's a specific question addressed in the FAQs.

    Anyways, contact support directly. FB and Twitter would be handled by PR people, who could at best direct you back to Nordeus support.

    btw, I doubt some TE players reported you to FB. FB has its own tools for detecting spoofed accounts, they rely on code, not rats.

  3. #3
    Rookie Washandje FC 2016's Avatar
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    Quote Originally Posted by LeManiaque View Post
    That's a specific question addressed in the FAQs.

    Anyways, contact support directly. FB and Twitter would be handled by PR people, who could at best direct you back to Nordeus support.

    [/QUOTE]

    I've sent a mail to support@nordeus.eu. Didn't get an useful answer. They responded for me to ask questions on my mobile device by tapping the '?' button. I've tried that multiple times today but i can't get an answer there for this problem.

  4. #4
    Greek Forum Moderator nikolgiorgos's Avatar
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    This also happened to me about a year ago with a reserve team I had.
    fb blocked my account, don't know why and lost the team.
    You can't do anything, only if you contact with fb
    I tried a little but then I dropped it. It was my 3rd team so didn't care much except 1-2 premium (not official) jerseys I lost and now there aren't in the shop anymore.
    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

  5. #5
    Dreamer Barry Brinkhuijsen's Avatar
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    Be patient, they are not that fast
    WZAWZDB!

  6. #6
    Rookie Washandje FC 2016's Avatar
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    Oh, and there might be a 2nd post about this in the 'bugs and technical issues' part. That one can be deleted.
    Sorry for that, i was not patient enough. After an hour wait for this post i thought i hadn't saved this one and made another thread about it.