No login

[diego guilherme]

I would like to know if anyone else is having difficulty entering the game on the computer because I can not play any more after the update, it only loads the old version, my game loads the new version a bit and, after that, it does not load anymore, someone do you know what I should do to get back to normal?

[Jeeves]

Hey Diego,

Have you tried the following:
1. Check if your browser is updated
2. Clear the browser cache and cookies
3. Try running Top 11 on another browser
4. Try to run the game on both topeleven.com and Facebook

Where/when does the new version freeze up and stop loading? Any error message?
Also, does the old version load fully? Are you able to play at all?

And can you tell me your system specs?
- Operating System
- Amount of RAM
- GPU / Video card
- CPU / Processor
- What browser do you try to run the game on? Which others you tried as well?

[diego guilherme]

This is loading a little and then freezes, before I was showing a msg error and asking me to load the old version, then the old version was normal, only q is the one that has nothing updated or is the first version of the top eleven.
- My browser is up to date
- I've cleared my cache and cookies
- I already tried another browser
- And I already tested on both facebook and topeleven.com and I could not
I use windows 7
Processor intel (R) core (TM) i3-2328M CPU @ 2.20GHz 2.20GHz
Memory 4GB RAM
128MB video card
I'm running with google chrome but I already tried it with firefox too and it did not open

[Buster Keaton]

try to resett your modem

just turn off your router and turn it back on

then your modem/router is reset from your provider(and cache is cleared from router)

Maybe it will help (if your provider uses a dynamic ip-adres)

[nikolgiorgos]

128MB video card

hmm, isn't that small ?
I have 1 gb and hardly I can play

[Buster Keaton]

128 mb videokaart is very low

Video kaart AMD Radeon HD 7900 Series (3072 MB)
CPU Type QuadCore Intel Core i7-2600K, 3500 MHz (35 x 100)
Mem 8gb

PC-System now 5 years old

[diego guilherme]

But what has changed so much in this update? Because before the update I used the other version normally...

[Buster Keaton]

The new version is taking a lot of memory of your videocard and its not stable yet


ill get sometimes also the message i must load the old version or try again disconnecting

and i have 3gb video with 8gb ram and i7 3500mhz

so its not stable because i can play all new games (witcher3/mafia3 ect) at 60 fps high Quality

even online games like Startrek online with no problems

and only topeleven give me sometimes problems

and this update is the top of al frustations at the moment to many bugs

[diego guilherme]

I see, I played the eleven top a long time ago and it had never happened

[Buster Keaton]

you can always play on the old version if you want

https://apps.facebook.com/topeleven/old/