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[diego guilherme]

The old version is not good, I like to participate more is from the confederations and it does not have

[Jeeves]

That is definitely quite low. Top 11 may not be graphically intensive but... Jeez I haven't stumbled on a 128 megs GPU in many years. Seeing as how you have more than the recommended RAM for the game (Which is 2 GB) I suppose that it's your GPU that's causing the issue.

Here is the online F.A.Q. in relation to the game requirements btw.

What is the exact model of your graphics card btw?
And when exactly did you last play the new version on your PC? The update came out on the 8th. Were you able to load the new version before that?

[Jeeves]

Update:
Well I did bring this to the devs. Your GPU should have enough juice in it to load the game, Diego. We'll further check what could cause a possible issue.

If someone else also gets this problem, please make sure to write to support or even here in the thread so I can see it as well!

[diego guilherme]

The model of my right board I do not know, but until day 7 I normally played the previous version to this q now it has already been updated

[diego guilherme]

Must have even because the other version I used normally

[Buster Keaton]

did you already reset your router/modem power of 15 sec power on

and install the latest updates for flashplayer and java if you browser dont support the automatic updates

https://get.adobe.com/nl/flashplayer/

https://www.java.com/nl/download/faq/java_win64bit.xml


how to activate

http://www.thewindowsclub.com/enable-adobe-flash-player

https://java.com/en/download/help/enable_browser.xml

[Jeeves]

So you did run the new ver right before the update. Really strange issue then.

Thanks Diego, this is some very helpful info! I'll update my report. Hopefully we'll get to the bottom of this soon.

[diego guilherme]

Ok I hope I can play again