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  Click here to go to the first staff post in this thread.   Thread: [Official] Top Eleven v6.0 - Top Eleven 2018 has arrived!

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  1.   Click here to go to the next staff post in this thread.   #1
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    Quote Originally Posted by Jernet View Post
    I think that the reason why many people write about bugs and other observations here is that it’s pretty difficult to figure out where to submit a bug report to Nordeus support. If you do a Google search for “top eleven support” or similar, you just get a lot of links to the knowledge base, and that hasn’t got any obvious bug reporting options.

    Actually, the game itself has a contact option (at the question mark at the bottom of the menu (on tablets at least)), but whether that’s the recommended way of contacting support I don’t know.

    @ admins: One of you admins, could you please provide a link to an official way of contacting support directly with a bug report? That would probably help a lot of managers, and Nordeus as well. Thanks!
    Hi Manager! Thank you for your feedback.

    The best way to report a bug is throgh the '?' in game. If you are facing some issue that indicates that you are not able to approach the game or you find it easier you can use this link http://bit.ly/2h4QOJ3* contact our support team. Those are the best and quickest ways to get an assistance and report bugs. Keeping that in mind all the issues reported on our Forum or our other social channels are taken into the consideration and will get our assistance as soon as possible.

    However some issues can be more complex than others and we need to investigate it properly in order to get you the response you need.

    Hope I was able to answer your question.

  2. #2
    Rookie Jernet's Avatar
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    Quote Originally Posted by Lian View Post
    The best way to report a bug is throgh the '?' in game. If you are facing some issue that indicates that you are not able to approach the game or you find it easier you can use this link http://bit.ly/2h4QOJ3*and contact our support team.
    Just remove the *and from the link and it’ll work. Thanks, Lian!