Servers down and can't make my formation team. Who's responsible for this?

[cracicot]

I agree with that we must have compensation for server down time
this is a standard at any company at any related internet business

and it's not his fault at all that he likes to change his team formation 5 min before the match

I totally agree. IF he wants to change 5 mins before the game, it is his right.

IT is starting to sound a bit like what just happened 15 mins ago. The game went down, the forum went down and now MDKII says they had server issues. IF this is the case, then it is probably what happened to you on the night of your game. Funny how fate can show you the truth...

Email them back and say that the same thing happened at 5:30pm GMT+1 and the Nordeus servers went down without explanation. When this happens, I dont know the policy Nordeus has, and I am not about to search for it. Your game time was a good 2+ hours before server maintenance, so its not an issue anymore.

At best you can ask for your 2 tokens to be reimbursed, but I dont think they want to set a precedent by giving you 2 tokens as compensation. Although they seem to have several giveaways of 50 and 100 tokens quitte frequently, so ask them nicely and you might receive it. Ask MDKII for some assistance.

[casper™]

I totally agree. IF he wants to change 5 mins before the game, it is his right.

IT is starting to sound a bit like what just happened 15 mins ago. The game went down, the forum went down and now MDKII says they had server issues. IF this is the case, then it is probably what happened to you on the night of your game. Funny how fate can show you the truth...

Email them back and say that the same thing happened at 5:30pm GMT+1 and the Nordeus servers went down without explanation. When this happens, I dont know the policy Nordeus has, and I am not about to search for it. Your game time was a good 2+ hours before server maintenance, so its not an issue anymore.

At best you can ask for your 2 tokens to be reimbursed, but I dont think they want to set a precedent by giving you 2 tokens as compensation. Although they seem to have several giveaways of 50 and 100 tokens quitte frequently, so ask them nicely and you might receive it. Ask MDKII for some assistance.

Thank You for all, but I give up to trying to do something more about this and the answers to my questions are all in here.

I always know the reason it's on my side.

Kind regards.