my reply from nordeus

Dear Manager,

Thank you very much for informing us of the issue and please accept our apologies. We've received a few similar reports and are now in the process of investigating for any potential causes and hopefully fixes. Unfortunately we lack the technical access to interfere with your current opponents and although there's no specific time frame we can provide for a resolution, we are hoping you can bear with us in the meantime.

We will remain at your disposal.

Best regards,
Eliza

I don't care what opponent I face, I care I have to wait 14 days not 7 to get 3 new ones