Fix the damn game

[monkey449]

Completely unacceptable response I received from support today. You’ve lost a paying customer.

Hi monkey,

Are you able to log in today? Please PM me your ID so I can investigate further what might've happened during this window. If you haven't already, please contact our Support so they can also investigate in greater detail.

[madflo19]

Completely unacceptable response I received from support today. You’ve lost a paying customer.

This is their policy, to discourage you contacting the support (less complaints means the game works fine)ask anyone who contacted support at least once,what was their experience and you'll see that they don't want to contact them ever again.
The FA was fcuked up this weekend and they asking every single one user to contact their support to hear what from them? "We are sorry about this,our team is working hard to find what cause this bla bla bla"
They are a disgusting company (and i'm referring to those who have the power to make decisions) as long as they don't step in front and announce every time there is an issue like this weekend,compensate everyone and stop wasting peoples time contacting the useless support(5 tokens or so won't solve the issue but at least will save everyone's time)