Now over 7 hours with no connection. Missed both FA games, missed training, missed videos, missed cup game. AND NO UPDATE? WTF!!!!!
Printable View
Now over 7 hours with no connection. Missed both FA games, missed training, missed videos, missed cup game. AND NO UPDATE? WTF!!!!!
This suxQuote:
Originally Posted by monkey449
Off line now for over 6 hours, does anyone else have a problem logging in?
So far, when I tried to connect via fb, it worked. However, on my phone, it still stuck at "Checking your club's Finance". I don't know if the club's owner has been evading tax or something lol.
Where are you guys at ? No problems in Australia as far as I can tell.
United States
Quote:
Originally Posted by Kelpie Grant
Australia here, haven’t been able to connect at all today
Over 10 hours and no damn update. Nordeus better fix this and compensate heavily or else they’ve lost a paying customer for good.
Quote:
Originally Posted by Billabong
Not able to connect from yesterday at all and they erase our associacion, my friends cant log in it and they all cant see my profile. Nordeus, you are bunch of amateurs !
No problem in Phillipines
Hi all,
We're continuing to investigate the issue with that FA slot from last night, and unfortunately I don't have an update just yet. Apologies once again for the inconvenience.
Hi monkey,Quote:
Originally Posted by monkey449
Are you able to log in today? Please PM me your ID so I can investigate further what might've happened during this window. If you haven't already, please contact our Support so they can also investigate in greater detail.
Same as above Billabong, please send me your Manager ID when you can.Quote:
Originally Posted by Billabong
Thanks and sorry once again.
16 hours later I can enter game.
I submitted support message. I do not know how to PM you.
Quote:
Originally Posted by SausyFC
Finally back online. No comment, no apology, no explanation from Nordeus as to WTF happened.
Will send pm
The correct would be replay the finals during this week, or give some extra points to the Assos that weren't able to attend the games. Imagine if we fail to promote to Platinum due to this conncetion problem?Quote:
Originally Posted by SausyFC
What about Cup games that your preparation level was not good due to training that couldn’t be done after association game? Should be replayed.Quote:
Originally Posted by LOS ABRANTES FC
NORDEUS estou com problemas para acessar o jogo desde ontem e ainda nao obtive nenhuma solução preciso o quanto antes ,desde já obrigado , aguardando resposta
You guys judge Nordeus. Incorrect.
Better check your ISP I'd say.
They tend to re-route some connections and use VPS/VPN. Especially in North America & EU regions :)
Are you serious?and if yes,will have connection problem only when i want to access t11 ? í ¾í´Quote:
Originally Posted by iptables
Not exactly only then, there are... some "filters" so to speak.
Believe me, it's what I work :)
So the problem May be there too.
Just a thought to keep in mind as a possibility :)
And yeh, I agree it's unfair for the client...
What happened this weekend is for sure Nordeus fault/failure, log in,start the FA match,connection lost,connecting and reconnecting untill the match end,then all good.
Completely unacceptable response I received from support today. You’ve lost a paying customer.Quote:
Originally Posted by SausyFC
This is their policy, to discourage you contacting the support (less complaints means the game works fine)ask anyone who contacted support at least once,what was their experience and you'll see that they don't want to contact them ever again.Quote:
Originally Posted by monkey449
The FA was fcuked up this weekend and they asking every single one user to contact their support to hear what from them? "We are sorry about this,our team is working hard to find what cause this bla bla bla"
They are a disgusting company (and i'm referring to those who have the power to make decisions) as long as they don't step in front and announce every time there is an issue like this weekend,compensate everyone and stop wasting peoples time contacting the useless support(5 tokens or so won't solve the issue but at least will save everyone's time)
lol, if they want to to just give away that many tokens they'll reward best player, scorer and assistant in each competition with some, but seems rests are more than enough :DQuote:
Originally Posted by madflo19