Need a reasonable reply from Nordeus about my first Cup match. It's weid :(

[tannguyen]

I'm at level 6 and just won the Leage and the Champion in the season 5. In the past 3 seasons, I've never been defeated by any upper level with 3 goals differenced. But in the first game in Cup competion this season (I'm home and play with level 8), I lost 1-7. That's weid, I thought. Hereby is my attached picture of the match. And I need a reasonable reply from Nordeus about their game engine. Also, I need your comments about this case.
Thanks for reading. My appology of my poor English.

[Mister Q]

Wow... you expect to win in any match? Lol

[Mister Q]

I think your formation is kill yourself... 2MC vs His 3MC and your lonely striker against his 3 DC?

[tannguyen]

Wow... you expect to win in any match? Lol

No. I really accept loosing. But lost at that such result 1-7 is something unreal. Remember last season I plays with many teams whose levels are higher than mine, but I have been deafeated only with the results 1-0 or 2-1 or 3-1. So 7-1 is very strange.

[Mister Q]

Maybe little thing called 'NGE' made your lose... but I'm sorry to say but your formation made you lost...

[tannguyen]

I think your formation is kill yourself... 2MC vs His 3MC and your lonely striker against his 3 DC?

Do you realise the posession ? thats 54-46 for my team. And as I said, I accept the lost, but dont accept the deep lost result.
BTW, my GK's rating and the defend line's rating are above the average. Why did I was defeated by 7 goals ???

[Mister Q]

Okay I got it... your possesion win against him.. but if you count the shooting chance or attackin chance?

[Shanghai Shenhua]

Do you realise the posession ? thats 54-46 for my team. And as I said, I accept the lost, but dont accept the deep lost result.
BTW, my GK's rating and the defend line's rating are above the average. Why did I was defeated by 7 goals ???

changes has been made by them
6:1,7:1,5:0 happened on my server too this season

[Shanghai Shenhua]

Do you realise the posession ? thats 54-46 for my team. And as I said, I accept the lost, but dont accept the deep lost result.
BTW, my GK's rating and the defend line's rating are above the average. Why did I was defeated by 7 goals ???

changes has been made by them
6:1,7:1,5:0 happened on my server too this season

[tannguyen]

It's very, very unreal. Fk the game. Waiste time and physical strength. Thinking of quitting, haizzz