Quote Originally Posted by gamer5289 View Post
I did raise a support ticket and this is their response:

“
Hello Manager,

Thank you for contacting us. We, from the Top Eleven, don't tolerate players that are abusing the game. I am sorry that you have encountered managers that may be abusing the game.

I have located the accounts and escalated them directly to the appropriate department for further investigation. Unfortunately, due to strict privacy policies we can't inform you what measures we are going to take against these kinds of managers. Your report is highly appreciated and I want to assure you that the players who are acting against the rules of Top Eleven get the sanctions they deserve.
Thank you for your help to clear the Top Eleven world a better place for dedicated and passionate managers. We do really appreciate it!

Regarding the most valuable player of the match, I want to inform you that your case has been escalated. Unfortunately, we can't provide you with an exact time frame when it will be fixed.

We are always at your disposal if you need assistance. We will be glad to help you.
Wish you good luck in the upcoming matches.
“

Goes without saying that my season was ruined (I had the same issue in today’s match as well where the tank setup a 135% beast team and defeated me) and hopefully this issue is resolved sooner rather than later.
It happened to me this season as well, and in the past I've written support on this issue. Most of the time, nothing is usually done.

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