Quote Originally Posted by Taliyah25 View Post
Hi Manager,

We have escalated this further to the team. Could you please share with me in a private message the ID of the ticket you opened with the support team?

Thanks!
I don’t know what is the ID of the ticket… But I can assure you that still today there is no answer… This is not the 1st time they don’t answer - don’t tell me you are surprise about this - as my experience says this is the “rule” - No answer and 5, 6 or 7 days after they are closing the ticket…