yeah, i do not doubt he has good intentions... but when i saw him saying more than one time he never lose or draw against weaker teams i begin to think he likes to act cocky.
i cannot help you about how to improve.... i didnt discovered myself.... all i can say is that q is the most important thing. When you begin a match and your best11 q is better you have more chances to win. if you are losing sub 1 or 2 players. looks like the game calculate again your winning probability