Top eleven does not load on i phone

[Ty-Odi]

Hiya,

No its ok, I found out the cause of it was something to do with Facebook and the fact it must have had some previous connection to my old iPhone 4 established, which was causing some kind of weird error trap and kicking me out when it realised within a few seconds that the device I am now using is not the same?

Not entirely sure how or what the issue is in all fairness, though I did figure out how to get it working again.

All I had to do in the end, was actually go in to facebook on my phone, find my ‘Top Eleven’ app, and launch it from there. Ever since I did that, its worked perfectly fine. Also randomly fixed the same issue I was having with my non-facebook team? Pass……lol. Who cares though, finally working, and hope this works for anyone else who has a similar issue in the future!

[Cat Harrison]

Hiya,

No its ok, I found out the cause of it was something to do with Facebook and the fact it must have had some previous connection to my old iPhone 4 established, which was causing some kind of weird error trap and kicking me out when it realised within a few seconds that the device I am now using is not the same?

Not entirely sure how or what the issue is in all fairness, though I did figure out how to get it working again.

All I had to do in the end, was actually go in to facebook on my phone, find my ‘Top Eleven’ app, and launch it from there. Ever since I did that, its worked perfectly fine. Also randomly fixed the same issue I was having with my non-facebook team? Pass……lol. Who cares though, finally working, and hope this works for anyone else who has a similar issue in the future!

Thanks so very much for your answer! So it seems right now the things to do are: go into settings and allow in facebook, and also launch facebook then top eleven to re-connect. On Android I had to launch browser and log into Facebook.

There were multiple thread on this same topic, with off-topic posts in them as well. This is a merge in hopes that it is locatable for folks...