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  Click here to go to the first staff post in this thread.   Thread: Can not load the game

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  1. #1
    Newbie
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    Aug 2014
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    So the game worked for about a day and a half over the weekend. I can't even remember how many times I have tried to remove data & cache, remove & reinstall, reboot my phone or how many combinations of them...in the end it randomly started working and then this morning stopped again after being logged in only 1 hour prior. The stability is just too frustrating with no resolution.

  2. #2
    English Forum Moderator Cat Harrison's Avatar
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    May 2013
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    All I can suggest is to contact Support: Nordeus Support or on Twitter: https://twitter.com/TopElevenHelp email support@nordeus.eu

    I have no phone based team, so no experience like yours. If anyone else does please chime in if you found out how to fix!

  3. #3
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    Aug 2014
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    5
    Quote Originally Posted by Cat Harrison View Post
    All I can suggest is to contact Support: Nordeus Support or on Twitter: https://twitter.com/TopElevenHelp email support@nordeus.eu
    I appreciate the suggestion. Unfortunately, I don't think the company has a support team for phones either as when I have raised this issue with them previously the only suggested fixes were PC-based. I've removed the game from my phone at this point so I don't have to deal with the frustration.

  4. #4
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    Sep 2014
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    Beograd
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    Got booted from the game on Chrome and now all I get is white screen... deleting cache doesn't help... I'm frustrated...

  5. #5
    Newbie
    Join Date
    Sep 2014
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    1
    Can not load the game-ss-top-ii.jpgcant load game from yesterday. tried deleting cache and all other deletings. tried different browsers, tried different comuters... nothing works. what is wrong with it??????????????? i play with facebook. this is ss of where it stops loading and never ends.
    Last edited by kiki_tz; 09-09-2014 at 09:38 AM.
    cr123 likes this.

  6. #6
    Newbie
    Join Date
    Nov 2012
    Posts
    32
    Hello !
    I have a problem to connect to T11 with Firefox.
    The game reloads again and again.. at the infinity. During this infinite reload, the URL on the adress bar become more and more longer.
    Someone can help me please ??
    cr123 likes this.

  7. #7
    English Forum Moderator Cat Harrison's Avatar
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    This thread contains all the known by the Forum easy things to try. If none of these things helps, you should ask Nordeus Support for further help.

    They are also on Twitter: https://twitter.com/TopElevenHelp

    Email: support@nordeus.eu

  8. #8
    Newbie
    Join Date
    May 2013
    Posts
    1
    I'm playing on my iPad which has worked fine but I've not been able to log in now for 3 days it says that there is a Facebook error and can't log in what can I di

  9. #9
    Newbie
    Join Date
    Oct 2014
    Posts
    1
    I no longer work on iphone 4 game after I did the update yesterday ..how can I restore the previous version ?? I have a ios 5.1.1

  10. #10
    Newbie
    Join Date
    Oct 2014
    Posts
    2
    I also cant play since the update on my iPad 1 running 5.1.1 I cant Update my IOS to higher version. Any chance to undo the last game Update?

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