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  Click here to go to the first staff post in this thread.   Thread: Can not load the game

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  1. #1
    Newbie
    Join Date
    Feb 2014
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    2
    im new to this site and this game. I have been playing for 4 weeks now with no issues at all both on my iPhone and my laptop. i have been trying to connect the game for the past 18 hours, but its not successful. It kept saying that it can't connect. Same result on both my iphone and my laptop. I tried to clear cache and tried all my 4 browsers, but morhing changed. Please kindly suggest what I should do. I contacted support and heard nothing. Thank you very much.

  2. #2
    Dreamer Buster Keaton's Avatar
    Join Date
    May 2013
    Posts
    448
    Update

    Flashplayer settings maybe to low (standard 10 kb my settings)

    I have changed it to 1 mb so i get get more cache for the flashplayer

    Suggestion what i did

    1.Adobe - Flash Player: Instellingenbeheer - Het deelvenster Algemene opslaginstellingen

    2.Adobe - Flash Player: Instellingenbeheer - Het deelvenster Opslaginstellingen website for nordeus site



    Ill hope this help your guy's for the flashplayer cache problems

    This way you can clear the cache once a day or two

    After changing the settings to 1mb or 100kb it seems that facebook also performing faster with the app topeleven (faster loading)


    Update: Update your network drivers from pc and the video-drivers


    Greetings Buster
    Last edited by Buster Keaton; 02-14-2014 at 09:55 PM. Reason: update
    Nurul Nadieya likes this.

  3. #3
    Newbie
    Join Date
    Mar 2015
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    7
    i'm trying to start my game but it stops loading at the "gathering the latest news" section and i deletde the app and tried re-installing but it still doesn't work.... someone help me

  4.   Click here to go to the next staff post in this thread.   #4
    Moi
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    Addicted Moi's Avatar
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    Just a quick update for Android users who were experiencing crash/can't connect problems when opening Top Eleven app:

    We just released an update on Google Play Store which should fix this issue.

    Remember to check our official thread for known bugs and issues, which is daily updated.

  5. #5
    Newbie
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    Nov 2014
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    7
    I have downloaded this update on google store but I still experience crash when i move players on squad tabf

  6. #6
    Newbie
    Join Date
    Jun 2014
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    12
    I'm playing T11 on ios 7.1 and android using home wifi. I already install the latest update of T11 on both ios and android.

    I always having connectivity error message on ios, but works fine on android. I even reinstall T11 on my ios but didn't help. I play more on ios than android. So, please solve this problem, Nordeus.
    Attached Thumbnails Attached Thumbnails Can not load the game-error-1.jpg   Can not load the game-error-2.jpg   Can not load the game-error-3.jpg  

  7.   Click here to go to the next staff post in this thread.   #7
    Moi
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    Quote Originally Posted by nazyr View Post
    I have downloaded this update on google store but I still experience crash when i move players on squad tabf
    Hi there nazyr,

    Please contact us through our Help Center so we can investigate your issue further. Don't forget to tell us your device brand and model, OS version and also any useful screenshot of the issue.

    Thanks!

  8. #8
    Newbie
    Join Date
    Jul 2015
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    3
    Web version of the game is not loading, tested on Firefox, Chrome, Safari, IE. On both PC and Mac (Not IE) from various locations.

  9. #9
    Newbie
    Join Date
    Jul 2018
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    My game is also not opening right now, the message "an error has occurred ..."

  10. #10
    Spanish Forum Moderator khris's Avatar
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    Jun 2013
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    Quote Originally Posted by augustocerqueira23 View Post
    My game is also not opening right now, the message "an error has occurred ..."
    approved post*

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