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  Click here to go to the first staff post in this thread.   Thread: Can not load the game

  1. #11
    Dreamer Buster Keaton's Avatar
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    May 2013
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    Update

    Flashplayer settings maybe to low (standard 10 kb my settings)

    I have changed it to 1 mb so i get get more cache for the flashplayer

    Suggestion what i did

    1.Adobe - Flash Player: Instellingenbeheer - Het deelvenster Algemene opslaginstellingen

    2.Adobe - Flash Player: Instellingenbeheer - Het deelvenster Opslaginstellingen website for nordeus site



    Ill hope this help your guy's for the flashplayer cache problems

    This way you can clear the cache once a day or two

    After changing the settings to 1mb or 100kb it seems that facebook also performing faster with the app topeleven (faster loading)


    Update: Update your network drivers from pc and the video-drivers


    Greetings Buster
    Last edited by Buster Keaton; 02-14-2014 at 10:55 PM. Reason: update
    Nurul Nadieya likes this.

  2. #12
    Rookie
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    Feb 2014
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    I fixed the problem!

    It was the ISP, Internett and server that was not conneted or red so when i reseted my connection and fixed it so everythign was green again the game now works. I think this is the problem eveyone have and i dont know how my MAC manged to unconnect on those 3 points.
    Can not load the game-screen-shot-2014-02-23-2.20.02-pm.png

  3. #13
    English Forum Moderator Cat Harrison's Avatar
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    It is always a good idea to try restarting your internet router, and your computer or device, just to make sure it isn't a problem there. This does fix it sometimes.

    On phones with FaceBook app installed, you should be logged in on it as the same user as the game, before you start game.

  4. #14
    Newbie
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    Mar 2014
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    Hi Guys, i hâve an issue with my iPhone connection via Facebook. I dont manage to connect to the game until yesterday. I hâve cleaned the phone, uninstall the game an it doesńt work. I hâve the last version of IOS and the last update of the game. More when im connected with my computer it works fine. Could you please help me? Thanks

  5. #15
    English Forum Moderator Cat Harrison's Avatar
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    iPhone's have settings that might be your issue:http://forum.topeleven.com/bugs-tech...tml#post179300

  6. #16
    Rookie Sergi Sanchez's Avatar
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    Yes, last 2 days is very hard connect to game, And no is a problem of browser or flash, i am expert in it, is a problem of server and data connections to MySQL, NORDEUS must fix it.
    littledude072 likes this.

  7. #17
    Newbie
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    Thanks for your feed-back Guys :-)

  8. #18
    Newbie
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    Apr 2014
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    Quote Originally Posted by Sébastien Lebeau View Post
    Thanks for your feed-back Guys :-)
    I am having issues with the game loading, it was fine yesterday. My id is 100007290215660.

  9. #19
    English Forum Moderator Cat Harrison's Avatar
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    dadx4, if you tried all the suggestions in this thread to no avail, send a request for help at Nordeus Support

  10. #20
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    Apr 2014
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    I just did.

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