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  1. #1
    English Forum Moderator Cat Harrison's Avatar
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    The problem might not be the T11 app. FB app running can make it want to sign in that way I think, so try to make sure the FB app is signed off and stopped, and any services related stopped, and then try launching the T11 app. (I don't even have FB on my phone because of this)

    If that doesn't work I would say try asking Support.

  2. #2
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    Quote Originally Posted by Cat Harrison View Post
    The problem might not be the T11 app. FB app running can make it want to sign in that way I think, so try to make sure the FB app is signed off and stopped, and any services related stopped, and then try launching the T11 app. (I don't even have FB on my phone because of this)

    If that doesn't work I would say try asking Support.
    I am not a Facebook user and the app isn't even installed on my phone. Thus the reason I play the game outside of Facebook.

    I have filed this problem with support previously and their response was entirely based on the PC version of the game about clearing browser cache, etc. And their reply was something to the effect of "you don't have to play using facebook"...which would be true except that the entire purpose of filing the support item is the non-FB option was not there.

    I cleared the cache & data then uninstalled the app and rebooted my phone. The app worked after that last evening. Yay! Then again this morning the problem is back yet again. I followed the same process (clearing cache, data and removing app...reboot and reinstall) and it isn't working. Even if this did fix it, I cannot be downloading a 20MB+ app every single day.

    If someone has seen this issue on their phone, please let me know if there is a permanent fix. My team suffered its first loss in league during the downtime and I am in the finals tomorrow in the champions league. Kind of need the app to be working...