I have recently tried to get free tokens via trial pay's games on top eleven on facebook. I have played island experiment till level 5 and received the tokens, then i played till level 10 and did however not receive the tokens.
I contacted top eleven and they said i should contact trial pay since they administer the offers. I did so and they came back and said i did not adhere to the conditions since I was not a new user. However I was a new user it just took some time to complete till level 10.
Top eleven said they can't help since it is out of their control, so I wasted days of playing a crappy game, just to get nothing for it.
Did anyone else experienced the same treatment?