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  Click here to go to the first staff post in this thread.   Thread: Since Update 2x Training and Free Videos always greyed out

  1. #1
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    Question Since Update 2x Training and Free Videos always greyed out

    Ever since the update I can see the buttons for the videos but they are greyed out or transparent and when you click them you would get the message Offers not available.

    This is happening with 2x Bonus for the Training, the FREE button for Rests and Moral.

    Before, if they wouldn't be available anymore they would simply disappear but like right now I just started the day and didn't use any of them.

    Is this now intended?

    Since Update 2x Training and Free Videos always greyed out-moral.jpgSince Update 2x Training and Free Videos always greyed out-training.jpg

  2. #2
    Pro CM-16's Avatar
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    It is. And you know what? I hate it.

    Their ads system are even worse than before. I rarely got a window of opportunity for ads too. Sometimes it only gets solid when I woke up at morning sometimes it's at night and sometimes they are always greyed out
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  3. #3
    Moderator dave1311's Avatar
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    Contact Support. There are other threads about this.


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  4. #4
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    I have sent an email to the Top Eleven support, lets see what they come back with

  5. #5
    Dreamer Buster Keaton's Avatar
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    x2 bonus broken

    this morning i had a training and spared my 2 advertsment feature to get the x2 bonus

    so i setup my training and clicked on the x2 bonus had the x2 bonus poppped up with the advertisment

    i did the advertiisment and i get the meassage something did go wrong sorry about it

    result no 2 xbonus and the 2 advertisement gone

    So my day begins bad (only 2 advertisement a day and its broken)

    Thank you Nordeus






    did send a email to support
    Last edited by Buster Keaton; 02-13-2017 at 09:35 AM.

  6. #6
    Greek Forum Moderator nikolgiorgos's Avatar
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    I suppose we must wait to fix the problems with the new update
    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

  7.   Click here to go to the next staff post in this thread.   #7
    Pro Jeeves's Avatar
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    Quote Originally Posted by Buster Keaton View Post
    this morning i had a training and spared my 2 advertsment feature to get the x2 bonus

    so i setup my training and clicked on the x2 bonus had the x2 bonus poppped up with the advertisment

    i did the advertiisment and i get the meassage something did go wrong sorry about it

    result no 2 xbonus and the 2 advertisement gone

    So my day begins bad (only 2 advertisement a day and its broken)

    Thank you Nordeus






    did send a email to support
    In this particular case something might have gone wrong with the video, could be an error in the streaming from the provider. Do you recall which is the video you watched?
    As I understand, the video was able to play out for a while before giving you the error, correct?
    We can check who provided the video and report the problem to the provider so they check the integrity of the video file.

  8. #8
    Dreamer Buster Keaton's Avatar
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    its no video a popup of advertisment where you must select a story(but dont click on it or you get another webpage) just click on the arrow below next (confusing)

    Weiter >


    when you did it you get the message you have earn


    its the advertisment where you must select a story and its broken with the x2 bonus

    before i used those advertisment (2) for green but only 1 green was given this happens when i play on facebook

    when i lock in on topeleven with fb account i can earn a token this works

    The advertisment

    Since Update 2x Training and Free Videos always greyed out-advertisment.jpg
    Last edited by Buster Keaton; 02-14-2017 at 02:47 PM.

  9. #9
    Famous Cloverfield's Avatar
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    Maybe is not broken and you just have to stop tapping the upper left story
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    [Second team] Angry Sheep FC
    ♣----------------------------------------------------------------------------♣

  10. #10
    Dreamer Buster Keaton's Avatar
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    a good one
    nikolgiorgos likes this.

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