The fact is that the support channel is useless .
I have the same problem,1st when i opened a ticket to support they were able to see that after i watched 30 vids for packs i was credited only 8 packs,ok,they give me some packs,they asked me if I can provide some screenshots,anything....of course I didn't have screenshots but I new that this will happen again and next day i sent them screenshots,but,surprise surprise,suddenly they were not "able"to see what previous day they could,they were adding to my "watched" vids the packs from training ground,they were saying that "you watched your vids"...probably this is the policy,1st time you'll get something then ...f***off,but all I wanted was to get an answer to my issue
Also this thing with uninstall and install the game 10 times a day is a joke,for every s**** uninstall the game...it supposed that we are playing because we want to have fun not to install and uninstall all day....
Ps: We all know that the majority will be heard and any action is taken is because the majority is asking for .
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